Return Policy for Good Time Activities™
Thank you for shopping at Good Time Activities™. We appreciate your business and strive to provide you with high-quality products. Please review our return policy carefully before making a purchase.
Returns and Exchanges:
At Good Time Activities™, we do not support returns or exchanges if you have ordered the wrong size, color, or simply changed your mind. We encourage you to review the product descriptions, size charts, and colors carefully before placing an order. If you have any questions about a specific product, please feel free to contact our customer support team for assistance.
Damaged Product or Manufacturing Error:
In the unlikely event that you receive a damaged product or there is a manufacturing error, we offer a free replacement or a refund. To be eligible for a replacement or refund, you must contact our customer support team within 30 days of product delivery. Please provide our team with a clear photo of the issue so that we can better assist you. The photo will help us assess the damage or error accurately and provide you with a suitable resolution.
Contacting Our Team:
To initiate the process for a damaged product or manufacturing error, please get in touch with our customer support team. You can reach us through the following methods:
– Email: orders@goodtimeactivities.com
When contacting us, please provide the following information:
1. Your order number
2. A clear photo highlighting the issue
3. A brief description of the problem
Our team will review your request promptly and provide you with further instructions on how to proceed.
Conditions for Replacement or Refund:
Please note that replacements or refunds for damaged products or manufacturing errors are subject to the following conditions:
1. The product must be unused, unwashed, and in the original packaging.
2. The issue must be reported to our team within 30 days of product delivery.
3. The damage must not have resulted from improper use, mishandling, or customer negligence.
Once we receive your request and assess the issue, we will inform you of the appropriate course of action. This may include a replacement product being shipped to you or a refund being issued to your original payment method.
We appreciate your understanding and cooperation regarding our return policy. If you have any further questions or concerns, please do not hesitate to contact our customer support team. We are here to assist you and ensure your satisfaction with our products.
Thank you for choosing Good Time Activities™!
